Refund policy



Refund Policy

Last updated: 07/10/2026

At DSKIN, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we're here to help.

Refund

You have 60 days from the date of receipt to complete a refund request form and email it to info@dirtyskin.co.uk.

To be eligible for a refund:

  • You must provide proof of purchase (receipt or order confirmation).

Once we have confirmed your purchase qualifies for a refund, we will notify you with the status of your refund.

  • If approved, a refund will be initiated to your original payment method within [5-10 business days].

  • If the refund is not approved, we will notify you with the reason and discuss other compensation we can offer.

Replacement

We only replace items if they are defective or damaged. If you need to exchange it for another item, please contact us at info@dirtyskin.com.

Refund Request Form

Please complete this form and include it in your return package or email it to: [Your Email]

Customer Name: ___________________________________________

Order Number: _____________________________________________

Email Address: _____________________________________________

Phone Number: _____________________________________________

Product(s) to refund: ________________________________________

Reason for refund (check one):

  • Damaged item

  • Incorrect item received

  • Not as described

  • Changed mind

  • Other: ______________________________________

Preferred Resolution:

  • Refund

  • Exchange

  • Store Credit

Additional Comments: _________________________________________

Shipping Address for Returns:

DSKIN
Suit 4, Turner business centre, Greengate, Middleton, M24 1RU

If you have any questions about our return and refund policy, please contact us at info@dirtyskin.co.uk